Processing takes 2-3 Business days for your order to be shipped out. Processing occurs Monday-Friday. (If you ordered on Friday your order will be processed on the next business day which is Monday.) Express Shipping Orders are 2 to 3 Business Days.
You must contact us first before refunding your package at 205-417-1114 During Business Hours within the seven (7) day return period. Hair must be shipped back unopened in its original packaging and the packaging must not be defective in any way or a return will not be issued. Human hair products are considered hygienic products.
If you received the incorrect product please contact us for correction within 7 days.